EKM Global-Insight II
Imagine the perfect Managed Print Service for any printer fleet, with any mix of vendors!
Open to the future - Insight II reduces the conflicts of interest between customers, partners and manufacturers.
Insight II Open Managed Print Services
Imagine a Managed Print Service that empowers you to tailor your facilities to any user department, that helps you to innovate and enables you to deliver a simpler, more effective and more intelligent service to the business.
Imagine a service that removes the burden of unnecessary interventions and downtime saving time for IT service staff and users.
Imagine a service that just works without the business even knowing it is there, delivering quietly, expertly and effectively in the background.
Imagine a managed print service that then adds unique and powerful tools like environmental impact monitoring.
Now imagine all this in a service that works beautifully with devices from any manufacturer and that can start to deliver benefits tomorrow, with little implementation overhead and without any need to lock yourself into a single manufacturer’s products
The only truly Open MPS
Insight II overturns many of the assumptions and conventions that have made Managed Print Services work as they do. It adds deep and continuous intelligence to the management of printer fleets that is simply not possible with any other service.
Insight II Open MPS™ has been designed to be fully scalable for all user requirements. Insight II can grow seamlessly using the same infrastructure from the smallest business to the largest and most diverse large enterprise.
It can manage devices from any manufacturer.
For a large distributed fleet within a corporate enterprise, Insight II is by far the most flexible, capable and efficient Managed Print Service available, delivering more than any manufacturer’s proprietary system.
For smaller customers it is just as easy, and easily more beneficial, to establish Insight II Open MPS™ relationships with your chosen supplier than to buy printers alone, then have to separately manage consumable and service purchasing.
Insight II can be a hosted service or managed at your own office locations. It provides realistic routes for beginning a managed service or for migration from other managed services.
For the first time, the robust infrastructure and comprehensive service levels expected by the largest customers can be made available to the smallest department, enabling the implementation to match your desired rate of deployment. With minimal up-front investment you can implement a highly competitive Managed Print Service entry point and expand at your own pace.
Start now, with any printer fleet
Our research shows that the cost of not systematically managing a printer fleet amounts to over 30% of the total spend on hard copy output equipment and service. Businesses consulted know that the bulk of the cost of providing print services is people-based and, in most countries, is increasing faster than either inflation or the cost of equipment and consumables. Insight II automates the service processes and intelligently drives out the inefficiencies. It sustainably drives down your costs by reducing dependence on people to complete each step of service delivery.
It allows you to actively manage your existing fleet from the outset and helps to migrate economically to a new optimized design - at a pace that suits you. This reduces the obstacles to adoption and brings both savings and higher return on your investment much sooner than with any other Managed Print Service. In fact, you do not even have to commit to a Managed Service at first. We can start the service by providing management reporting on your current fleet then evolve the service incrementally. This might be by adding fully automated supplies replenishment, or refined and informative device alerts and service management. Later you might want a re-designed device replacement and disposal plan that makes regular recommendations for fleet improvements. The service puts you in control, start where you will see most initial benefit and develop from there at a pace that suits you.
Open financing, transparent costs
Insight II can be implemented on the basis of any preferred payment model, giving you the flexibility and stability you need to manage the service with confidence. You select the service; you choose the payment method that suits your financial strategy. Your buying power will improve as, typically, the introduction of Insight II will bring into the management service devices and consumables that would not have been there otherwise.
Customer’s cost management and planning is improved as costs are transparently aligned to clear reports. In addition, policy based planning allows for design and retirement cost impacts to be seen as part of long-term service provision rather than reactive one-off costs on device purchases.
Benefits start today
Insight II creates immediate savings on the cost of fleet ownership and management. Insight II can completely automate the ordering of consumables and does this predictively and intelligently not just device by device, but by location, ensuring that deliveries are combined and arrive just in time and in the most economic and environmentally friendly way possible. No significant intervention is required by users, procurement departments or IT support. This drastically reduces transaction costs, the cost of administration and consumables inventory.
The same can happen to maintenance scheduling and repairs. Insight II produces completely reliable, informative alerts that can even have an engineer arrive before the user knows there is a problem. Conversely, this same reliability reduces unnecessary and piecemeal visits. As a result user service availability will be raised to unprecedented levels.
Driven by business objectives
Insight II is the only Managed Print Service designed to actively and intelligently support related management systems at a strategic level and for all operational needs. This is particularly important for large and diverse organizations.
Insight II is not built on proprietary technology but upon open standards. It fits easily into your IT infrastructure as an economic and good network citizen.
For larger customers, Insight II can integrate with core IT service desk systems, and it will inform and contribute to supply-chain and service-chain management systems. This automation drives effectiveness up and drives costs down. And it will continue to do this because it is inherently flexible, adapting to the changing technologies and feature-sets of office devices.
At a strategic level, Insight II is a considerable asset to business agility.
Openly Demonstrating Environmental Sustainability
Insight II measures a sophisticated range of environmental factors continuously and can be used to inform and manage the environmental standards that a company sets. It produces evidence-based reports and intelligently informs strategies for improved sustainability.
Its intelligent and predictive management of maintenance and fault repair automatically drives down the number of interventions, both by staff and engineers, resulting in fewer and much more efficient visits. EKM Global is developing more sophisticated and useful data capabilities, which will allow additional environmental information to be gathered including power usage, operating state data and more.
Insight II also provides an efficient and low impact service for the return of used consumables ensuring WEEE compliant, safe disposal and re-cycling of materials.
Ideal for System Integrators
Insight II Open MPS™ is able to meet the complete technology lifecycle needs of our larger customers. Existing IT out-sourced, out-tasked or managed services can now easily be extended to include print. In many situations your current suppliers will be able to implement a full Insight II service alongside related services without any significant increase in the number of personnel to deliver the service. This provides you with the most economic and effective way to close any gaps in your service provision.
From end to end, Insight II is the most intelligent approach available:
It collects data from all manufactures equipment
It enables you to utilize your ITIL processes and achieve intelligent print management
It can integrate with existing help desk, service and supply chain systems
It can communicate with ERP, cost management and asset management systems
Insight II is designed to achieve enterprise-wide base-line data with a minimum of fuss.
Insight II removes the need for repeated audits through its robust and thorough monitoring processes. It maps assets to physical locations and identifies likely moves and changes. As a truly strategic component of your management suite, Insight II’s intelligence actively supports your competitive business agility.
With Insight II you can efficiently design for fleet optimization, for space planning and for cost management. With its rules-based approach, it is a simple matter to arrive at criteria driven answers. Once the rules are designed you can repeat the process quickly, consistently and reliably throughout your business without the need to deploy high-level skills for each situation. This greatly enhances the value delivered and reduces your costs as you achieve higher levels of service availability.
Because of this, Insight II enables you to offer user advice and service that is significantly less costly to implement and more efficient to deliver, building more business value than any other Managed Print Service.
It helps you to move away from break-fix service measurements towards availability-based targets that deliver real benefits and reduce the impact and need for costly rapid response service level agreements from your suppliers.
Insight II Open MPS™, as a radical innovation in Managed Print Services, will provide you the right strategic control, cost control and business agility to be ahead of your competitors with the evolution and development of your print management.
Fleet Auditing, Re-design & Transformation
Before moving forward with a new managed print strategy a detailed audit of the assets is required to assess the hardware and finance costs, operational costs, service and supply chain costs, and environmental costs. A set of floorplans is all we need to start with!
Producing an accurate estimation of a client's current operational and capital costs can be a time consuming and resource sapping exercise.
Collation of all the relevant information, page use, device counts, asset lists and user information can take days or even weeks and then the data needs to be corrected, validated and cleaned.
Utilizing the unique InMap device database, the InMap Mobile Audit Client can quickly import a list of devices from the automated data collection agent (DCA), or in manual mode simply select the manufacturer and model from our exhaustive list of available devices saving hours of device validation every day. We have more device information than any other system in the world including every make, model, bill of materials and full specification. Using our unique MRP (Manufacturing Resource Planning) methodology automation we can deliver higher value in far less time than with any other approach.
Used alongside the InMap Design & Transformation Server, your collected data can be quickly analyzed, a Fleet Re-design performed, and a full TCO report generated.